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Operating information and instructions

If the sit-stand desk can no longer be raised and lowered as usual, there are multiple possible reasons for this; for example, reconfiguration, a power cut, or disconnection from the power supply. In this case, the desk must be reinitialised. You can easily do this yourself. Simply follow the steps in the instructions for independent troubleshooting of sit-stand desks to quickly make your desk operational again.

Start troubleshooting

Are you looking for something specific?

In the user information for your desk, you can find all the essential information about the desk model, troubleshooting and error messages. Here, you can look up all the steps individually.

To do so, please first check the label on the rear panel of your desk, to see which model you need instructions for.

The corresponding user information for your STS desk can be found below.<br/> If you continue to experience problems with your desk, please feel free to Contact us.

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Product
Year

Canvaro STS C1 (b)

Benutzerinformation
Year: 2023

Canvaro STS

Benutzerinformation
Year: 2021, 2022

Canvaro STS

Benutzerinformation
Year: 2019, 2020

Canvaro STS

Benutzerinformation
Year: 2017, 2018

Canvaro STS LINAK

Benutzerinformation
Year: 2014, 2015, 2016, 2017

EASY STS C 1(b)

Benutzerinformation
Year: 2023
Easy STS

Easy STS

Benutzerinformation
Year: 2021, 2022

Plaza STS

Benutzerinformation
Year: 2023

Plaza STS

Benutzerinformation
Year: 2021, 2022

Pontis bistro table HYPA (J)

Benutzerinformation
Year: 2023

Pontis folding table HYPA (J)

Benutzerinformation
Year: 2023
Pontis bistro table Hypa (J1.0)

Pontis bistro table Hypa (J1.0)

Benutzerinformation
Year: 2021, 2022
Pontis folding table Hypa (J1.0)

Pontis folding table Hypa (J1.0)

Benutzerinformation
Year: 2021, 2022

Sympas (J) STS

04/2019 onwards Benutzerinformation
Year: 2019, 2022

Sympas (J) STS

Benutzerinformation
Year: 2021, 2022

Sympas (J) STS

Benutzerinformation
Year: 2023

Sympas STS

until 04/2019 Benutzerinformation
Year: 2019

Tensos STS (J1.0)

Benutzerinformation
Year: 2023
Tensos STS

Tensos STS

Benutzerinformation
Year: 2021, 2022