Operating information and instructions

If the sit-stand desk can no longer be raised and lowered as usual, there are multiple possible reasons for this; for example, reconfiguration, a power cut, or disconnection from the power supply. In this case, the desk must be reinitialised. You can easily do this yourself. Simply follow the steps in the instructions for independent troubleshooting of sit-stand desks to quickly make your desk operational again.

Start troubleshooting

Are you looking for something specific?

In the user information for your desk, you can find all the essential information about the desk model, troubleshooting and error messages. Here, you can look up all the steps individually.

To do so, please first check the label on the rear panel of your desk, to see which model you need instructions for.

The corresponding user information for your STS desk can be found below.<br/> If you continue to experience problems with your desk, please feel free to Contact us.