Tips for using sit/stand desks

Quick assistance from Mr Otte

There might be several possible reasons if your desk can not be raised or lowered as usual, e.g. after reassembly, a power cut or disconnection from the mains. But the desk only needs to be reinitialised in these cases. You can easily do this yourself. Simply follow the instructions from Mr. Otte, and soon your desk will be restored to full working order.


No time for the tutorial video? Here is a clear and written list of all the steps you need to take. Please select the matching instructions for your desk.

Sympas STS
Canvaro STS
Canvaro 500 STS

Please contact us by phone or e-mail if you require further assistance. We will handle your enquiry as quickly as possible.

1. First check the label, which you will find close to the back bar of the frame, under the desktop. This label lists the model for which you need instructions.

2. Now select the matching video and follow each step.

Sympas STS